Privacy Policy
Universal Properties is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.
Universal Properties’ Commitment to Security
Personal information is accessible only by staff designated to handle complaints or requests. All Universal Properties’ agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with Universal Properties.
Personal Information that Universal Properties May Collect
Universal Properties collects the following types of personal information: names, social insurance number, birthdates, postal and e-mail addresses, phone and facsimile numbers, emergency contact information, billing information, and complaint and inquiry information. Universal Properties may also collect business information from sole proprietorships that apply for accreditation or program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity.
How Universal Properties May Use Personal Information
Unless you consent, Universal Properties will use your personal information only for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and business requests related to program participation, credit check, employment and tenancy information, and we will use such information to provide operational notices, and in program record keeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other Universal Properties programs and services and about ways to support Universal Properties. At any time you can add, update or remove your name from our mailing list by contacting us at universal@universalproperties.ca.
How Your Information May Be Shared
Any research Universal Properties may do will not result in the reporting or publication of any personal information. Universal Properties never sells or rents personal information.
We will release personal information under the following circumstance:
Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
Where our records indicate a Tenant may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
To appropriate persons, where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at universal@universalproperties.ca
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Universal Properties uses non-identifying cookies to provide easier site navigation and access to forms. You can still use most of the Universal Properties sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
Problems
If you have a complaint about Universal Properties compliance with this privacy policy, you may contact us at universal@universalproperties.ca.